Wonderful provides a completely free direct donation service for UK-registered charities, subject to fair use.

Fair use is defined as any direct donation volume up to 1,000 individual transactions per month.

This applies to direct donations (those made directly to a charity such as via a donate button on the charity's website).

Donations made to individual fundraising pages at Wonderful.org are always fee-free our fair usage policy does not apply to these donations.

What if my charity exceeds 1,000 direct donations per month?

If your charity receives more than 1,000 direct donations in a given month, a flat fee of 10p per transaction (+ VAT) applies - only to those transactions above the monthly 1,000 limit.

In the unlikely event that fees are due, charities will be invoiced retrospectively.

No other fees or charges apply for the use of the Wonderful service whatsoever.

How we stack up

Card processors charge fees on every donation. In addition to a pence-per-transaction rate, these fees are calculated as a percentage of the transaction value, making larger donations very expensive.

For comparison, one of the world's leading card payment providers charges 1.4% + 20p per transaction.* For a £40 donation, that’s 76p - more than seven times our fee.

If the donation is £400, card fees increase to £5.80, whilst our charge stays at just 10p.

*Updated Jul 2022

What about Wonderful.org?

The fair usage policy outlined above does not apply to donations made to fundraising pages at Wonderful.org. Donations on individual fundraising pages are completely fee-free, regardless of donation volume.

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