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Wonderful Payments
Wonderful Payments
Effortless online donations for your charity
17 articles in this collection
Written by
Elliot Green
and
Gabriela James
Contact us
Start a live chat, email
[email protected]
, or call us on 033 3443 3333.
Written by
Gabriela James
Updated over a week ago
The basics
What is Wonderful Payments?
Super slick, ultra-low cost online donations for UK charities.
Written by
Elliot Green
Updated over a week ago
Which banks are compatible for donors to make donations through Wonderful Payments?
All major UK banks are supported.
Written by
Elliot Green
Updated over a week ago
What kind of payments are supported?
Wonderful Payments supports secure one-off payments via Open Banking.
Written by
Gabriela James
Updated over a week ago
What about international payments?
Wonderful Payments is compatible with most banks in the UK and in various countries across Europe.
Written by
Elliot Green
Updated over a week ago
For charities
Which banks allow organisations to receive donations through Wonderful Payments?
Find out if your charity's bank is compatible with Wonderful Payments.
Written by
Gabriela James
Updated over a week ago
Why can't I register my charity?
Written by
Gabriela James
Updated over a week ago
How do I register my charity?
Any charity registered with the Charity Commission for at least 12 months can use Wonderful Payments
Written by
Elliot Green
Updated over a week ago
What about Gift Aid?
Charities have access to all the transaction data they need to claim Gift Aid on all eligible donations.
Written by
Elliot Green
Updated over a week ago
How do payments appear on bank statements?
Donors will see the charity's account name. Charities, in turn, will see the donor's account name on their bank statement.
Written by
Gabriela James
Updated over a week ago
Are recurring payments supported?
Not yet, but watch this space...
Written by
Elliot Green
Updated over a week ago
For donors
Is Open Banking free?
Absolutely!
Written by
Elliot Green
Updated over a week ago
Do I need to have set up Online Banking in order to use Open Banking/Wonderful Payments?
Yes, you will need to have registered for Online Banking with your bank if you've not already done so.
Written by
Elliot Green
Updated over a week ago
What if I don't have access to a smartphone?
If you don't have access to a smartphone with mobile banking apps you can approve your donation via your desktop computer.
Written by
Gabriela James
Updated over a week ago
Do I get a receipt for my payment?
Yes, and the secure payment is usually visible instantly on your mobile banking app.
Written by
Elliot Green
Updated over a week ago
Can payments be refunded?
Money is passed directly from a donor’s account to a charity’s account, meaning Wonderful Payments does not have access to the funds.
Written by
Elliot Green
Updated over a week ago
Who do I contact if there is an issue with a payment?
As a donor, you'll need to contact your bank in the first instance.
Written by
Gabriela James
Updated over a week ago